Get status emails

Dimdata customers can get an email when Dimdata posts an incident or planned maintenance here. There is no sign-up on this page: a workspace admin turns status emails on for their own staff.

How it works

• Only posts written by Dimdata’s team are emailed: incidents and planned maintenance. An automatic check failing for a minute sends nothing.
• By default each person gets one email when something is posted and one when it is resolved. The workspace admin can choose every update instead.
• Emails are in Thai with English below, or English with Thai below.
• Every email has a link to stop them, which works without signing in.

Where to turn them on

In the Dimdata staff app, a workspace admin opens Staff Console › Settings › Subscribe to Dimdata status updates, turns on Receive status emails, and chooses who gets them: every workspace admin, and any other staff of the workspace.

Staff Console › Settings › Subscribe to Dimdata status updates

Not a Dimdata customer?

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